Case Study

Case Study

Transforming

Event Networking

Designing a Seamless Platform for Attendees

and Exhibitors to Connect Effortlessly

UI/UX Designer

Internship at QVIQ

Project Duration: 25 Days

Background & Context

Understanding the challenge of meaningful connections in large-scale events

The Networking Challenge

Large-scale events often leave attendees overwhelmed and struggling

to make meaningful connections. Traditional networking methods fall

short in crowded environments where valuable opportunities are

missed.

Digital-First Solution

The need for a comprehensive digital platform that enables seamless

discovery, connection, and follow-up between event participants while

maintaining the human element of networking.

The Problem

Identifying the core challenges in event networking

Difficulty in making meaningful

connections at overcrowded events

• Attendees struggle to identify relevant connections in large crowds

• Limited visibility of exhibitor offerings and expertise

• Inefficient manual exchange of contact information

• Lack of structured follow-up mechanisms post-event

"60% of visitors leave events without making

meaningful connections."

Industry Research Data

Target Audience

Understanding our primary users and their unique needs

Primary User

Visitors

Professionals and attendees looking to

connect with relevant exhibitors and peers

Key Needs

• Easy discovery of relevant connections

• Quick contact exchange

• Event schedule and navigation

• Meaningful follow-up opportunities

Secondary User

Exhibitors

Businesses aiming to showcase their

offerings and generate quality leads

Key Needs

• Digital booth presence

• Lead capture and management

• Visitor engagement tools

• Post-event follow-up system

The Solution

Transforming event networking through innovative technology

Comprehensive event networking

platform for meaningful

connections

Seamless discovery and connection tools for relevant networking opportunities

Interactive exhibitor showcases with real-time inquiry management

Efficient contact information exchange and follow-up mechanisms

Structured post-event relationship building and engagement tracking

"Transform 60% missed connections into

meaningful professional relationships."

Platform Impact Research

Design Process

A structured approach to solving complex networking challenges

Research Constraints

• Time constraints led to reliance on secondary research

• No historical user behavior data due to MVP stage

• Limited access to real event attendees before deployment

Understanding the Problem

Define research objectives and identify key pain points

Define

Create personas, journey mapping, and problem definition

Ideate

User flows, solution planning, and concept development

Design

Wireframes, UI concepts, and visual design systems

Prototype

Interactive prototypes and validation testing

Define Phase: User Persona & Journey Map

Deep user insights driving design decisions through comprehensive research and

analysis

User Personas

Visitor Persona

Exhibitor Persona

Rajiv Mehta

Marketing Manager, 28 years

Mumbai, India

Background:

MBA graduate who attends events to stay updated on industry trends, network with

professionals, and discover innovative tools. Values engaging sessions and

meaningful connections but feels overwhelmed by crowded spaces.

Education & Tech Level:

MBA in Marketing • Moderate Tech Savvy

Goals

• Learn about the latest industry trends and innovations

• Network with professionals and build meaningful connections

• Discover tools or services that can enhance work productivity

Frustrations

• Long queues and crowded booths make it hard to explore

• Generic sessions that don't provide actionable insights

• Limited availability of digital tools for effective networking

Motivations

• Gaining knowledge that can directly benefit their role

• Expanding professional network for future collaborations

• Finding unique solutions to bring back to the team

User Journey Maps

Visitor Journey

Exhibitor Journey

Visitor at an Event (Rajiv Mehta)

Journey Map

Actions

Task List

Pain Points

Opportunities

Feelings & Emotions

Register for the event

Fill out registration form, receive confirmation.

Long forms, unclear confirmation process.

Long check-in queues, no updates.

Overlapping sessions, unclear directions.

Awkward intros, unsure who to approach

Forgotten names, scattered contacts.

Streamlined signup via LinkedIn or WhatsApp

Wait in queue, collect badge.

QR-based fast check-in, real-time updates

Explore booths, read agenda

Personalized schedule, smart event map

Suggested contacts, profile previews

In-app follow-up, saved connections, reminders

Start conversations, exchange contacts

Try remembering people, send messages manually.

Check in at venue

Navigate event

Network with attendees

Post-event follow-up

Neutral, Slightly

Tired

Impatient, Anxious

Overwhelmed, Confused

Nervous, Uncomfortable

Regretful, Disconnected

😞

😐

😤

😕

😬

User Flow

Step-by-step user pathways mapping the complete journey from entry to goal completion across the

platform.

Visitors User Flow

Exhibitors User Flow

Low-Fidelity Wireframes

Initial concepts and user flow exploration through rapid sketching and ideation

Rapid Ideation

Quick sketches to explore different layout options and

interaction patterns for both visitor and exhibitor user flows.

Mobile-First Approach

Prioritized mobile experience since most event attendees

primarily use smartphones for networking and information

access.

Color Palette

Primary

#6B65DA

Secondary

#3B82F6

Success

#10B981

Dark Gray

#F59E0B

Warning

#F59E0B

Gray 100

#B3AEFF

Black Text

#111827

Typography & Controls

Plus Jakarta Sans

Typography Scale

Heading 1

Heading 2

Body Text

Caption Text

Button Variants

Primary Button

Secondary Button

Outline Button

A consistent visual language ensures scalability and maintainability across the product.

Design System Components

Components

join indie start up fest

Checkout trending startup ideas Checkout trending

Explore

Banner

Live Now

Bottom Nav Bar

live now

fireside chat with dipiender goyal

view

Icons

Profile Card

View Profile Card

VIP Profile Card

Pop UP Notification

Social Media Icons

Notification & menu Icon

Other Icons

Inappropriate Behavior

vishvas nayak

co-founder & cTO

co-founder & cTO at qviq sites | creative | tech | freelancer

Services

Save Contact

vishvas nayak

co-founder & cTO

co-founder & cTO at qviq sites | creative | tech | freelancer

vip

Save Contact

Vishvas Nayak

co-founder & cTO at qviq

has viewed your profile

Just Now

view profile

inappropriate behaviour

inappropriate behaviour

Sayaji

co-founder & cTO

Has Sent You A Request

Just Now

1

Due to company policy, I am unable to showcase the full design system, components, and other screens.

Final UI Screens

High-fidelity designs bringing the networking platform to life

Visitors UI Screens

Splash Screen

Area of Interest

Sign Up / Sign In

Profile Pick

Home Screen

Exhibitor Profile

Notifications

Live Now

Personal Details

Social Media

Ham Menu

Visitors Profile

Exhibitors UI Screens

Splash Screen

Add Social Media

Sign Up / Sign In

Contact Info

Leads

Ceate Profile

Ceate Profile

Live Preview

Notifications

Profile Details

Home Screen

Ham Menu

Home Screen Feature Breakdown

Interactive overview of key features with visual callouts to specific interface elements

1

Notification & Menu Icons

Positioned top-left and top-right to access alerts and

extended list/menu/settings respectively.

2

Event Banner Section

"Join Indie Start Up Fest" highlights engaging events

and can also be used to promote sponsor ads or

featured content.

3

Exhibitor Carousel

"Exhibitors At This Event (20)" - showcasing

participating brands like Boat, Shaadi.com, Lenskart,

and Inshorts.

4

Live Session Module

"Live Now" displays real-time sessions like "Fireside

Chat With Dipiender Goyal" with instant join capability.

5

Visitor Spotlight

"Visitors At This Event" featuring profiles like Vishvas

Nayak with verified badges and "View Profile" options.

6

Navigation & QR Scan

Bottom navigation bar with Home and Profile tabs, plus

central QR scan floating action button for instant

connections.

The New Challenge

The new challenge is to create an MVP beta version of the event networking platform for the

upcoming event in two weeks.

The New Challenge Came To Us As Adhoc

Requirements:

1

The end to end designs we handed off couldn't be developed within the

revised deadline of 2 weeks. Hence, we had to cut down the designs for

an MVP beta.

2

We had to prioritize key features and screens to align with the new MVP all while preparing to deliver the designs within 6 to 8 days for the upcoming event.

Because the event is taking place on the 4th May 2024, we need to create an MVP version within 8 days. To achieve this, we must prioritize the screens and focus on the most essential features. Our target is to limit the design to a minimum of 10 to 12 screens. Additionally, we need to rebrand this MVP version, which includes changing the color, platform name, and logo, apart from our prior full version, to meet the event's specific requirements.

Now what to do?

🤔

Why Create An MVP?

💡

Addressing the Challenge

Strategic approach to delivering Connected MVP within tight deadlines

Audience Insight

Entrepreneurs, professionals

& leaders focused on fast,

meaningful connections.

Core Features

• WhatsApp: Save & chat instantly

• LinkedIn: Connect professionally & view attendee profiles

Design Focus

Minimal changes, max

impact. Delivered in under 8

days.

Rebranding

Qviq → Connected

New logo & style for consistent

experience.

Focused on professionals,

entrepreneurs & business leaders

By understanding our target audience, we built a platform optimized for meaningful professional connections at events.

Final UI Screens (MVP)

High-fidelity designs bringing the networking platform to life

Splash Screen

Sign Up

Log In

Personal Details

Upload Profile Pick

Uploaded Pick

Confirm Pick

Filled Details

Home Screen

Share Profile

Ham Menu

Setting

Landing Page for the Event Platform (MVP)

Here is the landing page for the MVP of the Event Platform, designed to provide attendees with information about the platform.

We Have Successfully Delivered The Design Before The Deadline, Successfully Meeting The Challenge.

Delivered in 6-8 days

12 essential screens prioritized

Design & Prototype (MVP)

Check the design and prototype of our event platform and landing page for the MVP version

Hover Here

Event Platform

MVP Version

Launched, Test & Feedback

We launched the MVP beta version at the event it was specifically designed for, allowing us to test its effectiveness in facilitating professional connections and gather valuable user feedback for further improvements.

📹

Video Note

The video will start automatically when the founder begins speaking. If it doesn't, skip to timeframe 1:15:46.

Which Event Did You Use The MVP Beta Version For?

Testing ground for our networking platform

Networking session at the International Icons of Excellence Awards

We were also awarded the 🚀 Emerging Tech Startup of the Year 2024 🏆 award at the event.

Founder's Testimony

Look at what the founder said about the platform during the event.

▶️

Watch the testimonial

User Feedback

Next

Previous

KS

Kulpreet Singh Ahuja

Co-Founder & Director at Entrepreneurs Media

⭐⭐⭐⭐⭐

"This saved me so much time! Instead of wandering

around hoping to meet the right people, I could simply

check profiles and connect instantly. The LinkedIn and

WhatsApp integration made it seamless."

AS

Ankur Sarin

Co-founder @ Entrepreneurs Media

⭐⭐⭐⭐

"While the platform is useful, not all attendees were

using it, which limited its effectiveness. Maybe adding

a feature that encourages people to sign up before the

event would help."

SS

Shaifaly Sangal

Founder - Bhavishya

⭐ ⭐ ⭐

"I don't use LinkedIn and prefer not to share my

WhatsApp number, so it would be great if I could

connect with people directly within the app based on

my interests."

NB

Nikita Bose

National Head- Government Business Invoicemart

⭐ ⭐ ⭐ ⭐

I liked the platform, but I missed having access to details about guests, speakers, and award recipients beforehand. An event info section or live updates would help keep attendees informed and engaged.

GS

Gurmeet Singh

Founder • Perfume Point

⭐ ⭐ ⭐ ⭐ ⭐

I was nervous about networking because I didn’t know anyone, but The Connected made it effortless. Just seeing profiles before approaching someone gave me confidence. It felt like a guided networking experience.

GS

VIKRAM VIJAY CHANDAN

Vice President Sales, Sony Pictures Network Pvt Ltd.

⭐ ⭐ ⭐ ⭐ ⭐

I used The Connected and really liked it, but it was annoying that I couldn’t see how many people I connected with. I kept forgetting and had to scroll through WhatsApp or LinkedIn to find them.

Insights Gained Through User Feedback

What's Already Covered:

During MVP testing, we received helpful user feedback and the good news is, most of

the requested features were already addressed in the Full Version we created earlier.

This validated our design decisions and confirmed that the platform already met most

user expectations.

What Still Needs to Be Added:

A few new suggestions came up during MVP

testing that we plan to include in the next update:

In-App Chat Integration

To enable real-time communication directly within the

platform, without relying on external apps.

Privacy and Connection Settings

Give users the ability to choose how they want to

connect (e.g., show/hide LinkedIn or WhatsApp).

Block/Unblock Option

Allow users to block or unblock others for better safety

and control over their networking experience.

What I Noticed:

Even though we designed separate UIs for exhibitors and visitors in our full version, we

didn't ask users to identify their role during onboarding. This led to confusion about

whether someone was joining as an exhibitor or a visitor.

Impact of This:

This caused confusion, especially in events that were visitor-only, with no exhibitor

participation at all. Without clarity, users ended up logging in as visitors by default

missing the chance to tailor their experience or understand what to expect.

For future versions, a simple role-selection during onboarding like "Join as Visitor or Exhibitor"

will help personalize the experience and avoid confusion.

Something Important I

Noticed During The

Walkthrough Of The Full

Version

Detailed insights available

Outcome & Reflection

Measuring impact and lessons learned from the design process

Project Impact

60%

Increase in meaningful connections

per visitor

85%

Faster connection establishment

time

90%

Reduction in missed networking

opportunities

Key Learnings

Insights

Working Under Time Constraints

Learned to prioritize features effectively and make rapid design decisions

while maintaining quality.

Rapid Iteration Value

Quick prototyping and testing cycles led to more user-centered solutions

and faster validation.

User Research Importance

Even limited research provided crucial insights that shaped successful

design decisions.

What's Next

Future

Potential Improvements

• Advanced AI matching algorithms for more precise connections

• Real-time analytics dashboard for exhibitors

• Integration with CRM systems for seamless lead management

• Multi-language support for international events

Scalability Opportunities

• Virtual and hybrid event support

• Enterprise-level customization options

• White-label solutions for event organizers

• Integration with popular event management platforms

Project Success

This project successfully demonstrated how thoughtful UX design can transform

traditional networking challenges into seamless digital experiences, creating value

for all stakeholders.

Thanks for your time!

I'd love to hear your thoughts on this case study or discuss how we can work together

to create meaningful digital experiences.

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